Free-Birthday-Chipotle

??????


YMMV – VERY!

Chipotle is SO good!  Therefore, I want FREE Chipotle on my birthday.

When I contacted Chipotle they told me “We don’t have a coupon/frequency program but rather, we allow our restaurants to be empowered to take care of our guests however they see fit. I bet if you wore a pin that said ‘It’s my birthday!’ or a party hat they’d hook it up for ya.

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The FREE Chipotle Birthday offer is very iffyYou may get it, you may not.

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Added 11/19/13

Apparently Chipotle does nothing even though the response that I was given from them when I contacted them stated otherwise.  You can read the quote below.  This is the EXACT email that was sent to me on 8/23/13.

Tim,

Thanks for writing in! We don’t have a coupon/frequency program but rather, we allow our restaurants to be empowered to take care of our guests however they see fit. I bet if you wore a pin that said “It’s my birthday!” or a party hat they’d hook it up for ya.

Sincerely,
Amanda

Customer Service Consultant
Chipotle Mexican Grill

Sorry if anyone has been mislead by the information that I was provided directly by Chipotle.

Additional response from Chipotle Customer service – 11/19/13

Hi Tim

I was looped into this conversation and hope I can clarify my email. We do not have a formal birthday reward program and I’m sorry if my email was misleading. As I mentioned, we empower our teams to take care of our guests however they see fit and they are not required to offer any freebies, nor are they discouraged from doing so. We can’t guarantee they will give anything for your birthday but sometimes, they do.  Again, I apologize if my email implied this is an expectation as it is not.

Tim – we apologize if we put you in a tight spot. We do not advertise coupons as we do not do them often and we do not have a former program of any kind. Fans can text their zip code to 888222 and occasionally receive special offers if it applies to their zip code. Please note that the offers are one-time offers and cannot be shared. They are intended for the original recipient only and have a QR code that if scanned more than once, will come up “invalid”. Again, we apologize for any confusion on this and Heather, I hope you had a great birthday.

Thanks,
Amanda Spilos | Marketing Consultant

Chipotle Mexican Grill
1401 Wynkoop St #500, Denver CO 80202

Twitter Reply from @ChipotleTweets – 11/19/13

So – it is very unlikely that they will give you something for FREE for your birthday at Chipotle.  But, they might?

Draw your own conclusions from the info above.

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