The Consumer Action Handbook is a FREE guide to help you make informed purchase choices, understand your consumer rights, and protect yourself from frauds and scams. 146 pages of


Request a FREE Copy from USA.gov, the U.S. government’s official web portal.

The Consumer Action Handbook is a free resource guide that provides general information on shopping for goods and services and tips about your consumer rights. The Handbook has information to help you file a complaint about a purchase and includes a sample complaint letter that you can use and send to a company. It also includes a consumer assistance directory, with contact information for consumer protection offices in government agencies, and customer service departments at many national corporations.

You can request multiple copies and they are also available in Spanish